Professional Chef and Restaurant and Customer Service Level 2

Retail and Commercial Enterprise

Retail and Commercial Enterprise
Retail and Commercial Enterprise
We are only accepting one application per candidate.

What will you be working towards?

Code P1038/1
Qualification Type National Award (BTEC)
Qualification Level Level 2
Course type Full Time


The course is delivered in a very practical way in the professional kitchens at the Grimsby Institute. You will be learning by cooking in the kitchens and preparing food for customers in the restaurant and bakery as well as learning front of house skills.


Find your style with our Professional Chef and Restaurant and Customer Service course that will give you the foundations to develop your skills both in the kitchen and providing excellent customer service. It's not just about cooking because you will get the chance to be trained in front-of-house and table service roles as well. Practically you will practice and be assessed on all areas from the basics of making stocks, soups and sauces to preparing, cooking and presenting meat, poultry and fish dishes, you will also cover patisserie units that cover such areas as how to prepare, cook and present dough products, pastry and hot and cold desserts. During the course you will also complete several assignments designed to expand your knowledge of the industry and what is needed to progress. This will enable you to find your style that will give you the foundations for a career.  

Alongside the training in everything from fish, meat and poultry to baking, patisserie and cake decorating, you'll get the opportunity to be part of our team, giving first-class service and food from our state-of-the-art facilities including the new training kitchen which will be used to produce dishes for the Gallery Restaurant. You will be working alongside our staff in the popular Gallery Restaurant as well as Indulgence the bakery at the Nuns Corner campus. Our learning is built on hands-on experience and you'll get that through our industry-standard Neff demonstration kitchen as well as the opportunity to take on work experience placements at 150 national companies and take college annual trips and visits from guest speakers. We're lucky to have companies in our local area that develop and sell products to high-street names such as Marks & Spencer, Tesco and Asda and to live in one of the east coast's busiest resorts with many pubs, restaurants and hotels looking for quality hospitality staff. Learners will also gain transferrable skills such as communication, time management and teamwork which will work well in a professional environment.

At level 2 you will cover all aspects of working as a professional chef and working in restaurant customer service in preparation for specialising in being a chef or front of house professional at level 3.

How will it be delivered?

When you do a vocational qualification you will learn in a kitchen, workshop, salon or studio as appropriate for your subject and you will usually be assessed through practical assessments, projects, assignments and oral and written questions. There may be exams in some subjects and your tutor will prepare you for these.

Entry requirements

Entry requirements for our courses depend on the specific requirements of each Programme of Study and an individual’s previous experience, which will all be discussed during the interview process.
The following is a guide as to what you might be expected to achieve to gain entry on to a particular level of a course.

4 GCSEs grade 3 or above including Math's and English. 

Your next steps...

Successful students may progress onto the next level in their chosen subject, into employment or an apprenticeship, or, after a level 3 qualification, to Higher Education at the University Centre Grimsby or other other University.

Potential career paths include: Chef; Restaurant manager; Catering manager; Food scientist; Food product development; Waiting staff. 

Additional Information